have you tried 7.01 ? patched..
On 8/17/06, Chris Rom <[EMAIL PROTECTED]> wrote:
When people try to login remotely to my test server via Mid-Tier 7, they
get ARERR [9388]
That error is not even in the Remedy 7 Error Doc.
Also, they frequently get the following Tomcat/Java error:
type Exception report
message
description The server encountered an internal error () that prevented it
from fulfilling this request.
exception
javax.servlet.ServletException: Servlet execution threw an exception
root cause
java.lang.OutOfMemoryError
note The full stack trace of the root cause is available in the Apache
Tomcat/5.0.28 logs.
-----------------
Windows 2003 SP1
Oracle 10g
ARS 7 ITSM 7.0
Mid-Tier 7.0
Java SDK 1.4.2_11
Tomcat 5.0.28
Has anyone seen this before ?
Chris
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Patrick Zandi
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