Our open source project, Kinetic Link (Klink), can handle this request from almost any language.. Klink is a web-based framework for interacting with your Remedy data/metadata via HTTP Requests.
The request would look something like this: http://myKlinkWebServer/klink/attachment/MyArServer/KS_ACC_Attachment/000000000000001/700000001 The last two parameters on the URL are the request ID and the Field ID. You wouldthen get an XML doc back with the attachment base64 encoded, which should be fairly easy to decode in most languages. If you don't have the request ID, you can do a Klink call to get records that match a qualification and then iterate through using the above URL. Authentication can also be passed in via the URL. To find out more about Klink (currently in beta): http://www.kineticdata.com/products/klink/ Kelly Heikkila Kinetic Data -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Sent: Monday, August 21, 2006 4:18 PM To: arslist@ARSLIST.ORG Cc: arslist Subject: Re: Does anyone know the compression format for file attachments I believe that it's a gzip variant... I don't know what the settings are in terms of a compression dictionary or block size, so your going to need to tweak those... If you're on Windows, check the installation directory. I believe that there is a DLL in there that has zip or gzip in the title. It's been quite a while since I have worked on Windows with this, so your milage might vary from the posted norms. Probably the best advice that I could give on it would be to use the API. It's not that bad, and would simplify the development. There are also things that you can do to speed up queries, etc. For example, specifying the entry id, rather than querying for it. On Mon, August 21, 2006 15:57, Doug Wood wrote: > Hey guys, > I was wondering if there was anyway to get file attachments from Remedy > without using the API, but using C# or Perl. I know that the Remedy API > compresses files before they are saved. Is it absolutely necessary to use > their API to view these files ? Or does anyone know which compression > format they use to save these files? Thanks! > > > _________________________________________________________________________ > ______ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
