ARS 6.3 I noticed something in log files today. The Remedy Application Service appears to be checking all Groups and Users, but no updates are performed. This generated 20,000 lines in the log file.
I am concerned that this may affect performance. Could this be something that is routine internal ARS processing that can not be altered? Or could some workflow be triggering this processing? Here is a summary of the log entries: Remedy selects all records from the Group form. Then, 330 lines of Start/Stop filter processing of each of the phases (each group record is processed). Remedy selects 100 records from the User form. Then, 1000 lines of Start/Stop filter processing of each of the phases. Remedy selects next 100 records from the User form, and so on. This generates an additional 19,000 lines in the log file of start/stop filter processing for each of the phases. Thanks for any insight. Stephen _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
