Title: RE: Request for Enhancement (RFE) community discussion at BMC Use rWorld - open invitation
**

+1.

James McKenzie
L-3 GSI

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Heider, Stephen
Sent: Monday, August 28, 2006 6:53 AM
To: arslist@ARSLIST.ORG
Subject: FW: Request for Enhancement (RFE) community discussion at BMC Use rWorld - open invitation

David,

Would it be possible and would you consider setting up a WebEx session for this meeting, similar to the WebEx sessions BMC provided for the rollout of ARS 7.0 and ITSM 7.0? 

Stephen
 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton
Sent: Monday, August 28, 2006 9:50 AM
To: arslist@ARSLIST.ORG
Subject: Re: Request for Enhancement (RFE) community discussion at BMC Use rWorld - open invitation

Yep, I definitely have lots of opinions on the current process and suggestions to improve the process.  Too bad I can't be involved in the discussion.

Axton Grams

On 8/28/06, McKenzie, James J C-E LCMC HQISEC/L3 <[EMAIL PROTECTED]> wrote:
> **
>
>
> +1
>
> Those of us that cannot attend due to the current lockdown of Federal
> monies would like to add our input to the current RFE process and
> learn more about it.
>
> James McKenzie
> L-3 GSI
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arslist@ARSLIST.ORG] On Behalf Of Axton Grams
> Sent: Friday, August 25, 2006 11:38 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: Request for Enhancement (RFE) community discussion at BMC

> UserWorld - open invitation
>
>
>
>
> No offense Dave, but it seems like this should be made available to
> all paying customers, regardless of their ability to attend BUW.
>
> Axton Grams
>
> Easter, David wrote:
> > Hello, ARSListers;
> >
> >   How would you like to have a greater influence on new features and

> > functionality in AR System and ITSM applications?
> >
> >   My name is David J. Easter and I'm a Product Manager with BMC
Remedy.
> > I am hosting a Thursday lunch discussion at BMC UserWorld of the
> > current Request For Enhancement (RFE) process for BMC Remedy
> > enhancement requests.  My goal for the meeting is to:
> >
> > - Educate attendees on the current RFE process
> >   - This includes both how customers see the process and a glimpse
> > into the internal processing
> > - Give some tips when submitting an RFE that will increase the
> > chances of your enhancement being implemented
> > - Brainstorm ways the community could better define, prioritize and
> > manage the flow of RFEs into BMC Remedy
> >
> > The meeting will be on Thursday, 8/31.  It will be in the Sutter
> > Room on the 6th floor of the hotel and will begin at 12:00pm.  Lunch

> > will be provided (sandwich buffet).  The room will hold 30 people
> > comfortably, so come early if you want to ensure you get a seat.
> > (Others will not be turned away - but it may be Standing Room Only.)
> >
> > This meeting is a "grass roots" effort by me to encourage more
> > participation of the community in the general RFE process.  However,

> > solid suggestions that come out of this meeting will be folded into
> > the official process if appropriate.
> >
> > Please come by if you have the time and desire.  I look forward to
> > meeting you all!
> >
> > -David J. Easter
> > Sr. Product Manager, Service Management Business Unit BMC Software,
> > Inc.
> >
> >
> ______________________________________________________________________
> > _________ UNSUBSCRIBE or access ARSlist Archives at
> > http://www.wwrug.org
> >
>
> ______________________________________________________________________
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