Re: BMCWorld happenings

[Rick cook]

** I was on patch 1 - didn't help.  Glad it helped you.  I even tried a patch 2 .dll that support sent me.  It made Sync Search DB work but still no RDP.  I don't have that box anymore, so I guess it's a moot point.   Rick From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Olds, Kimberly M Sent: Friday, September 01, 2006 8:03 AM To: arslist@ARSLIST.ORG Subject: Re: BMCWorld happenings ** Rick – I had the same problem – but someone from support was able to help me get it to work.  Here is what support had me do.   Un-install RDB Install Patch 1 of the AR 7 Admin tool Install RDB   And that worked for me.     Kim Olds Sr. User Support Specialist - Help Desk Anne Arundel County Public Schools Phone 410-222-5254 Fax 410-222-5611 From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick cook Sent: Friday, September 01, 2006 10:21 AM To: arslist@ARSLIST.ORG Subject: Re: BMCWorld happenings   In v7, I have not been able to get RDP to work at all.  I have contacted support - it's an open issue.   Rick   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of [EMAIL PROTECTED] Sent: Friday, September 01, 2006 7:16 AM To: arslist@ARSLIST.ORG Subject: Re: BMCWorld happenings ** Yes, this was a mistake, Mars wes a great product, I used it several days a week during development, and it saved hours of time finding wf, unused menues, good for documentation and a lot more. And a great support. I've not been able to even start RDP ...L ars -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]On Behalf Of Rick cook Sent: Friday, September 01, 2006 4:10 PM To: arslist@ARSLIST.ORG Subject: Re: BMCWorld happenings ** I totally agree with you, but have heard nothing about enhancements to the RDP.   Rick   From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Matt Reinfeldt Sent: Thursday, August 31, 2006 11:33 PM To: arslist@ARSLIST.ORG Subject: Re: BMCWorld happenings ** Rick,   Has there been any mention of reviving MasterARSuite?  Or, at the very least, trashing RDP and replacing it with something that really works?  J    Sorry to be biased, but I feel the RDP replacing MasterARSuite was a bad ploy.  It just doesn’t compare.   Thanks! Matt   From: Rick cook [mailto:[EMAIL PROTECTED]] Sent: Thursday, August 31, 2006 11:35 PM To: arslist@ARSLIST.ORG Subject: Re: BMCWorld happenings   Really not all that much.  They seemed to be focusing on giving people (including themselves) more time to assimilate, or be assimilated, into the ITSM 7 world.  So there will be more tools for managing the business and better connectivity between the applications, but they didn't even mention a version 8 today, or some code name for it.   Not even a projected due date for a next version....curious.   Rick   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Gordon M. Frank Sent: Thursday, August 31, 2006 6:04 PM To: arslist@ARSLIST.ORG Subject: BMCWorld happenings ** Hey all of you BMCWorld attendees!   Was anything new announced at the opening?   Web based Admin Tool maybe????   Curious! Gordon Frank   -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.1.405 / Virus Database: 268.11.7/434 - Release Date: 8/30/2006 __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___