What MTA are you using (e.g., sendmail) and what is the from address configured in the AR System Email Mailbox Configuration form?
Try to do a telnet session to your MTA using smtp (port 25) and see if you can send the message. See http://en.wikipedia.org/wiki/Simple_Mail_Transfer_Protocol for instructions on having a conversation with your smtp server. If you still receive the smtp 550 it's because relaying to address x (probably outside domains, most common configuration) is not allowed by your MTA. Axton Grams Rafael Bertolini wrote: > Hi all!!! > > I've created a SLA that sends an email after sometime a incident is > created. It also sends an alert. The SLA is working, since I've got the > alert, but no email was sent. In the AR System Email Error Logs, I've > got this message > > Invalid Addresses; > nested exception is: > class javax.mail.SendFailedException: 550 5.7.1 > <[EMAIL PROTECTED]>... Relaying denied > > javax.mail.SendFailedException: Invalid Addresses; > nested exception is: > class javax.mail.SendFailedException: 550 5.7.1 > <[EMAIL PROTECTED]>... Relaying denied > > at com.sun.mail.smtp.SMTPTransport.rcptTo(SMTPTransport.java:848) > at com.sun.mail.smtp.SMTPTransport.sendMessage(SMTPTransport.java:323) > at > com.remedy.arsys.emaildaemon.SenderModule.sendMessage(SenderModule.java:74) > at > com.remedy.arsys.emaildaemon.CreatorModule.createMessage(CreatorModule.java:1468) > > at > com.remedy.arsys.emaildaemon.CreatorModule.doWork(CreatorModule.java:360) > at com.remedy.arsys.emaildaemon.ThreadBase.run(ThreadBase.java:268) > at java.lang.Thread.run(Thread.java:534) > > It says invalid addresses, but the email [EMAIL PROTECTED] > is correct (mine). > > What else could be? > > ARS 6.3 > Solaris 8 > > TIA, > Rafael Bertolini > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
