What might be a good idea is to get some small app (ie:
Appointments/Calendar widget from Buoyant Solutions
(http://www.buoyantsolutions.net/Download.html). Good place to get some
example code. Actually any small app would work and then modify it to do
other things. Maybe ever remedy's sample apps on in the developer web
page section.
Playing around with stuff that works and seeing if you can make it jump
through hoops will also help when you take the class.
*Rocky*
Rocky Rockwell
eMA Team – Remedy Developer
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
Ph#1: 214-567-8874
Ph#2: 325-884-1263
NoSuchStudios wrote:
I'm definitely going to take the BMC courses as soon as i can get funding for
it.
I'm in a somewhat unique position right now. Our organization is just now
switching to Remedy. I just happen to be here and i've got a pretty good
history with my company at picking up new things quickly. I've had a few
situations where our clients needed something and didn't have anyone to
support it yet. So now i'm here.
I'm fortunate since i'm here at the ground floor of this integration but
behind the curve because i arrived a week before our consultant left so she
was only able to show me the day to day basics of backups and some basic
administration.
I will try what you suggested with the app. So far i've figured out how to
modify forms and create some basic new functions with escalations and AL's
but thats it so far. Its pretty slow going but its getting easier.
If anyone has some good suggestions for books to get that would be helpful.
I'm headed to the store for a beginners programming resources and such so if
anyone has some recommeded reading it would be very helpful.
PS. Thank you all for the support. Its good to know there's a resource on
the Net where a n00b can feel welcome and ask the occasional silly question.
jason
Barber, Dave wrote:
I just wondered about your background.
I came into Remedy development with a history of developing in a range
of languages (some VB, FoxPro, RPG, a bit of Java, etc), and for myself,
the Admin course I went on (part 2) was a little basic, but I figure
that it would make a very good foundation. After that course, any
queries I had were answered by this list, its by far and away the best
resource I've seen for any development system.
The only alternative I could figure would be if you had any other Remedy
developers at your organisation who would be willing to pass on some of
their skills.
Regards
Dave
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of NoSuchStudios
Sent: 08 September 2006 14:51
To: arslist@ARSLIST.ORG
Subject: Re: new remedy admin needs training advice (U)
I've got some experience with HTML but not the others.
To better give you all an idea of where i'm coming from. I came from a
high-tempo helpdesk. i fixed hardware and troubleshot apps and did
server maintenance and backups. i have no programming experience yet.
Is this the way to go? C, VB, etc?
Barber, Dave wrote:
Have you had any background in any sort of application development -
ie.
Anything like VB, C, or even HTML coding?
Regards
Dave
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of NoSuchStudios
Sent: 08 September 2006 14:43
To: arslist@ARSLIST.ORG
Subject: Re: new remedy admin needs training advice (U)
unfortunately no. all my experience is all helpdesk and server
administration related. I've just started studying Oracle and i've dug
into the books that came with ARS but thats all i've got so far.
Jason
NoSuch
Hennigan, Sandra H CTR OSD EOST wrote:
UNCLASSIFIED
Do you have any database or account management experience?
Sandra Hennigan
OSD Remedy Administrator
Office # 703-602-2525 x251
CACI - Ever Vigilant(tm)
Apparently, there is nothing that cannot happen today. Mark Twain
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of NoSuchStudios
Sent: Wednesday, September 06, 2006 2:56 PM
To: arslist@ARSLIST.ORG
Subject: new remedy admin needs training advice
Hi all,
I've recently been assigned the title of Remedy Administrator...the
problem...i'm a Sys Admin with very little Remedy experience and my
company won't be able to get me into training until january or so.
My question is this. What should i be studying outside of the remedy
manuals so i can become at least fairly proficient. I've managed to
work out some basic things like CTI's, basic AL's and escalations,
and
some basic CM and Helpdesk administration but its been very very
slow.
What programs, languages, etc.. should i be focusing on?
Any advice would be much appreciated. We're working on a Windows 2k3
platform with AR System 6.3 and Oracle 9i.
V/R
Jason
NoSuchStudios
--
View this message in context:
http://www.nabble.com/new-remedy-admin-needs-training-advice-tf222892
0
.h
tml#a6177596
Sent from the ARS (Action Request System) forum at Nabble.com.
_____________________________________________________________________
_
__
_______
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
_____________________________________________________________________
_ _________ UNSUBSCRIBE or access ARSlist Archives at
http://www.wwrug.org
--
View this message in context:
http://www.nabble.com/Re%3A-new-remedy-admin-needs-training-advice-%28
U%
29-tf2235514.html#a6209165
Sent from the ARS (Action Request System) forum at Nabble.com.
______________________________________________________________________
__
_______
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
______________________________________________________________________
_________ UNSUBSCRIBE or access ARSlist Archives at
http://www.wwrug.org
--
View this message in context:
http://www.nabble.com/Re%3A-new-remedy-admin-needs-training-advice-%28U%
29-tf2235514.html#a6209302
Sent from the ARS (Action Request System) forum at Nabble.com.
________________________________________________________________________
_______
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
