Yes that is possible but you have several things to worry about when you do that.
1. What sort of connection exists between your remedy and AD server for querying. 2. How many queries are you performing daily across that connection and if you want to cause that type of network traffic 3. As someone else already mentioned, is there any workflow associated with the People records that would be affected by not using the people form 4. Are there any 'customers' of your solution that are not members of your AD infrastructure? If so you will need some type of toggle to be able to pull from the local resource instead of the network 5. Are your LDAP servers capable of the type of load that you will be imposing on them by doing almost constant queries from them All that having been said...I have a custom system setup using only the AD server for its customer data and it works fine. L. J. Head Software Engineer Remedy Approved Consultant -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chris Rom Sent: Thursday, September 14, 2006 9:27 AM To: arslist@ARSLIST.ORG Subject: people lookup in realtime from LDAP ? Hi there, has anyone implemented a people lookup in realtime from LDAP (or AD) ? Instead of loading 50,000+ employees into the people table, could you do a realtime lookup and then populate the employee info on the Indicent/Problem/Change ? That way it would always be accurate, as long as LDAP is and you don't have to worry about synching and pushing the data to the people table. I understand that you probably still need the support staff in the people table, unless you can also implement LDAP groups that assign permissions in realtime. Rgds, Chris ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
