Hi Gopala,
A typical scenario could be that you do a Push-Fields from a filter, but
the ticket can not be created because i.e. one field contains an invalid
value.
The trick would be to verify this value before the Push-Fields and refrain
from doing the Push-Fields in the case of an invalid value.
The original ticket would still be submitted/modified.
Best Regards - Misi, RRR AB, http://www.rrr.se
> Hi,
>
> Many Thanks for your immediate reply..
>
> Could you please explain me on 4th point you mentioned below...
>
> Thanks and Regards,
>
> Gopala Krishna.Peela
>
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Misi Mladoniczky
> Sent: Friday, September 15, 2006 2:01 PM
> To: arslist@ARSLIST.ORG
> Subject: Re: How to capture workflow errors in Filters
>
> Hi!
>
> It all depends on what you mean by "capture".
>
> 1. If you are programming an API-program, you can will get the error
> message, and can code according to the message list returned.
>
> 2. You can capture errors in logfiles. Any failed API-calls will have
> the
> text FAIL attached to the ending API-row in the logfile. Put filters/sql
> in the same logfile, and you will be able to see what happened.
>
> 3. You can send ERROR-messages to ARUser, to prompt the user to fix a
> problem and re-save
>
> 4. Errors occuring in Filters can usually be circumvented by doing some
> tests by creating additional filters. Instead of an ERROR-message, you
> can
> do separate actions that can handle the situation.
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
>
>> Hi,
>>
>>
>>
>> All of the my workflows are written in filters..the problem is all
>> filters are rolling back when there is any error occurred in any one
> of
>> the filter..
>>
>> Could you please help me on how to capture errors occurred in filter..
>>
>>
>>
>> Any tips would be appreciated.
>>
>>
>>
>> Thanks and Regards,
>>
>> Gopala Krishna.Peela
>>
>>
>>
>>
>>
>>
>>
>>
>>
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