From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Monday, September 18, 2006 10:27 AM
To: arslist@ARSLIST.ORG
Subject: Re: Any issues using 5.x User Tool with a 7.x Server?
Rick:
I
never recommend using a down-level user tool. I do recommend NOT using an
administrator tool that is not the same level as what your server is (this can
lead to interesting consequences.)
I also second your test it, test it and test it again before unleashing a new user tool on your users. There were many changes between 5.1.2 and 7.0, mainly to do with the location of your user files.
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of
Rick cook
Sent: Monday, September 18, 2006 10:20
AM
To: arslist@ARSLIST.ORG
Subject: Re: Any issues using 5.x User Tool with a 7.x Server?
**
I second James' recommendation -
updating the UT first is a better path. The basic rule is that when using
an older UT, it will *probably* function fine until you run into an API or
function that is different between client and server. Since there were a
couple of APIs that changed between v5 and v7, I would not recommend combining
these tools. If you aren't using ITSM 7, you could probably be ok with the
6.x UT against a 7.0 server.
Since you're using a newer UT, that
shouldn't cause any problems, except with the aforementioned API
differences. Do some testing with your applications before you tell the
user community that it will work ok.
Rick
________________________________
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Monday, September 18, 2006 10:03 AM
To: arslist@ARSLIST.ORG
Subject: Re: Any issues
using 5.x User Tool with a 7.x Server?
**
ARSBob:
I recommend that you upgrade the User Tool to the latest/greatest version while keeping in mind that you may need to patch your server to prevent problems. You will not gain the 7.0 functionality that is included with the tool, but you will when you upgrade the server.
James McKenzie
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of
ARS Bob
Sent: Monday, September 18, 2006 9:57 AM
To: arslist@ARSLIST.ORG
Subject:
Re: Any issues using 5.x User Tool with a 7.x Server?
** Just to followup myself with another question.... Let's say we decide to start upgrading User Tools *before* we start the server upgrade process. Would there be any issues using a 7.x User Tool against a 5.x Server?
On 9/18/06, ARS Bob <[EMAIL PROTECTED]> wrote:
Looking to upgrade a
ARS 5.x server to ARS 7.
It's possible that it might
not be feasible to get all of the potentially connecting User Tools upgraded in
a timely fashion.
Will upgrading the server have
any adverse effects on those clients still connecting with a 5.x User Tool?
