** Oops... "I have used an escalation to set the drop down menu from the old character menu".

That should be "... the old character field". That is what I get for trying to catchup on the list before my first cup of coffee.

On 9/22/06, Jason Miller <[EMAIL PROTECTED]> wrote:
Sorry I am a little late on this one... I have used an escalation to set the drop down menu from the old character menu. This also works when your users insist that then new drop down item be in alpha order instead of being at the end. Run and escalation to set the current values to a character field, run another to set the drop down field back to the values after adjusting the order of the attributes.

Jason


On 9/21/06, Carey Matthew Black < [EMAIL PROTECTED]> wrote:
It would be much easier to do the menu thing than to convert the data type.

Also .. do not forget to add a "Clear" option on the menu if you go
this route. (Selection fields have it by default, but a menu does not.
) Unless the field is a required field and then you may not want the
"Clear" option too. :)

--
Carey Matthew Black
Remedy Skilled Professional (RSP)
ARS = Action Request System(Remedy)

Love, then teach
Solution = People + Process + Tools
Fast, Accurate, Cheap.... Pick two.



On 9/21/06, Ian Trimnell < [EMAIL PROTECTED]> wrote:
> **
>  Dan Caissie wrote:
> **
>
> Ok I have a character field that I need to change over to a dropdown.
>
> I need to do this with out losing the data for the character field, I guess
> I just looking for a best practice for this.
>
> AR 6.3
>
>
>
> Thanks,
>
>
>
> Dan Caissie

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