Thanks Claire – All of this helps!
J
Candace
From: Action Request
System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]
On Behalf Of Sanford, Claire
Sent: Friday, September 22, 2006
11:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: Looking for Quotes
for KB Products for Remedy
We looked at Talisma. It is a really
nice package. We just keep getting the $ knocked out of the budget for a
KB!
Claire
From: Action
Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG]
On Behalf Of Candace DeCou
Sent: Friday, September 22, 2006
1:20 PM
To: arslist@ARSLIST.ORG
Subject: Looking for Quotes for KB
Products for Remedy
**
Hi all – our company is in the process of attempting
to get quotes for several Knowledge Base products to bold into our 6.0 ITSM
suite. We already have quotes from Right Answers which looks very
impressive. I need to recommend a few other products so we can perform
due diligence on our end before submitting anything through to
Purchasing. What are some of your favorites out there? I have never
worked with a KB outside of Remedy’s built-in Solutions, so have never
followed any of these threads.
Appreciate your recommendations and advice.
Thanks!
Candace
DeCou
Applications Support Analyst
Silicon
Valley Bank
Office:
408-654-6358
Email:
[EMAIL PROTECTED]
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