Re: midtier RPC errors

[Grooms, Frederick W]

** One thing we do here is to set the tables to NOT auto-refresh on Entry change.  We do our own AL on Display and Gain-Focus of the tab Where the Page Field = the Tabs DB Name and refresh the table in a Change Field action.  This way the tables are only refreshed when a user is on the tab that the table is on (why refresh a table the user can't see).   Also check your table definitions and make sure you are searching on Indexed fields on the form the table is pointing at.   Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kemes, Lisa Sent: Monday, September 25, 2006 3:43 PM To: arslist@ARSLIST.ORG Subject: Re: midtier RPC errors ** We've been having the same problems.  It's quite frustrating.  We've even pointed to another server for our Mid Tier and it still happens. (on SOME of the forms, SOME of the time).  Seems to be when we do a "Search" on the form.    We've submitted a ticket to Remedy and they say to update to patch 18 (I see that you are already at patch 18).    It will be interesting to see what Remedy tells you to do.    From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Blodgett, Jamie Sent: Monday, September 25, 2006 4:29 PM To: arslist@ARSLIST.ORG Subject: midtier RPC errors Importance: High ** Ok, I dug in the knowledgebase, documentation and ARList archives.  There's very little that addresses what I have happening.  On some forms, SOME of the time, I'm getting the following errors.  These forms all have tables.  Fortunately we are in development mode now and finalizing code changes to upgrade from 5.0 to 6.3.  We've have fantastic success on the client side and for the most part on the midtier.  Except for what you see below.  We are getting intermittent RPC errors (arerr 91). AR 6.3 patch 18 Oracle 10.2.0.1 (w/9.2 library files) HPUX 11.11 Midtier 6.3 patch 18 Microsoft IIS ServletExec/5.0p06 Windows 2000 (have no idea on the patches, should be up to date) Java Version 1.5.0_01   Any ideas?!?!?!   Thanks, Jamie Blodgett Rinker Materials     Here's a snip from the midtier log:   Sep 25, 2006 4:18:47 PM com.remedy.arsys.support.Log log SEVERE: GoatException during NDXRequest: ARERR [91] RPC call failed : RPC: Procedure unavailable at com.remedy.arsys.backchannel.TableEntryListBase.doQuery(Unknown Source) at com.remedy.arsys.backchannel.TableEntryListBase.getAndEmitTable(Unknown Source) at com.remedy.arsys.backchannel.GetTableEntryListAgent.process(Unknown Source) at com.remedy.arsys.backchannel.NDXRequest.<init>(Unknown Source) at com.remedy.arsys.backchannel.EntryListBase.<init>(Unknown Source) at com.remedy.arsys.backchannel.TableEntryListBase.<init>(Unknown Source) at com.remedy.arsys.backchannel.NDXGetTableEntryList.<init>(Unknown Source) at com.remedy.arsys.backchannel.GetTableEntryListAgent.<init>(Unknown Source) at com.remedy.arsys.backchannel.NDXFactory.handleRequest(Unknown Source) at com.remedy.arsys.stubs.BackchannelServlet.doRequest(Unknown Source) at com.remedy.arsys.stubs.GoatServlet.postInternal(Unknown Source) at com.remedy.arsys.stubs.GoatHttpServlet.doGet(Unknown Source) at javax.servlet.http.HttpServlet.service(HttpServlet.java:743) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.newatlanta.servletexec.SERequestDispatcher.forwardServlet(SERequestDispatcher.java:638) at com.newatlanta.servletexec.SERequestDispatcher.forward(SERequestDispatcher.java:236) at com.newatlanta.servletexec.SERequestDispatcher.internalForward(SERequestDispatcher.java:283) at com.newatlanta.servletexec.ApplicationInfo.processApplRequest(ApplicationInfo.java:1827) at com.newatlanta.servletexec.ServerHostInfo.processApplRequest(ServerHostInfo.java:919) at com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:1091) at com.newatlanta.servletexec.ServletExec.ProcessRequest(ServletExec.java:1002) Caused by: MessageType: 2 MessageNum: 91 MessageText: RPC call failed AppendedText: RPC: Procedure unavailable at com.remedy.arsys.api.Proxy.FindAndIterate(Native Method) at com.remedy.arsys.api.EntryFactory.findAndIterate(EntryFactory.java:331) ... 21 more     __20060125_______________________This posting was submitted with HTML in it___