Hi Rick:
Yep - all ITSM patches are applied as well.
From: Rick cook <[EMAIL PROTECTED]>
Reply-To: arslist@ARSLIST.ORG
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 7 - Asset 7.0 Disturbing Behavior
Date: Tue, 26 Sep 2006 09:59:27 -0700
Also, have you patched the ITSM apps yet? There are two patches for each
of
the 7.0 apps. This may be a condition covered by one of those
Rick
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Mike Parker
Sent: Tuesday, September 26, 2006 9:53 AM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 7 - Asset 7.0 Disturbing Behavior
Hi Rick:
Yes...the account I'm logged in as does have that access (along with
Administrator rights as well).
I actually looked at the functionality behind it and it looks like it
hasn't
updated the SHR:SchemaNames entry for that Menu Selection.
>From: Rick cook <[EMAIL PROTECTED]>
>Reply-To: arslist@ARSLIST.ORG
>To: arslist@ARSLIST.ORG
>Subject: Re: ITSM 7 - Asset 7.0 Disturbing Behavior
>Date: Tue, 26 Sep 2006 09:49:02 -0700
>
>Do you have the appropriate membership in the roles required for those
>actions?
>
>Rick
>
>-----Original Message-----
>From: Action Request System discussion list(ARSList)
>[mailto:[EMAIL PROTECTED] On Behalf Of Mike Parker
>Sent: Tuesday, September 26, 2006 9:42 AM
>To: arslist@ARSLIST.ORG
>Subject: ITSM 7 - Asset 7.0 Disturbing Behavior
>
>Good afternoon list:
>
>I just noticed something and I want to verify and see if anyone else has
>the
>same issue:
>
>I have ITSM 7 installed (all the apps).
>
>I went into the Computer System class from the Asset Management Console.
>
>I looked at 1 of the 2 Computer Systems that they put in there during
>installation.
>
>I wanted to make a relationship to another CI (like say a product, or
disk
>drive) and I was suprized to find that when I selected a Request Type of
>"Asset Record", I found that the "CI Type", "Search", and "Create"
buttons
>were all disabled.
>
>Is anyone else seeing this?
>
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