Go into the SHARE_Application Properties form and find the record for the CMDB Version # and change it back to 2.0 without the reference to the Patch. The Incident install should proceed ok then.

Colleen Eilbert
Effective Technologies

Jack Samson wrote:
Hi All,

We are trying to install Incident Management 7.0. We have installed version CMDB 2.0 Patch 001. We are getting an error about the Objectstore is a newer version and can't continue. Do we need to install the non patch of CMDB first?

Thanks,


Jackson
Windows XP
SQL Server 2000

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