From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen
Sent: Tuesday, October 17, 2006 10:57 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier - Long Applet Load Time
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of McKenzie, James J C-E LCMC HQISEC/L3
Sent: Tuesday, October 17, 2006 10:52 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier - Long Applet Load Time
Rick:
I
think the problem is due to the method used to move information from the ARS
server to the MT server for forms and workflow. This is not so obvious
when the two are located on the same network segment but can become very visible
when the ARS server and MT server are separated by a great distance. This
slows down form loading to a crawl. Of course there is a script or program
that can force the MT server to 'pre-cache' once the cache is flushed.
This may or may not solve Jamie's problem...
James McKenzie
L-3 GSI
________________________________
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of
Rick Cook
Sent: Tuesday, October 17, 2006 7:49 AM
To: arslist@ARSLIST.ORG
Subject: Re:
Mid Tier - Long Applet Load Time
**
Jamie, the issue is different between
the two versions in part because the Mid-Tier architecture is completely
different between v5 and v6.3 - with the more modern versions being MUCH
better. One thing I have seen that is helpful from a user experience
perspective with both 6.3 and 7.0 MT is to have someone (i.e. you) open each of
the forms, via the MT, that the user will likely access. This pre-caches
the copies of the forms to the MT server, which speeds up the initial load time
to the user.
Rick
On 10/17/06, Blodgett, Jamie
<[EMAIL PROTECTED]> wrote:
**
I'm having
the same issue and have opened a ticket with Remedy. We'll see what they
say. My issue is that for the midtier to see the changes to workflow, I
have to flush the cache. After flushing the cache, it takes up to 2
minutes for users to access the pages for the first time. After that
everything moves very fast. This is a midtier in AUS connecting to ARS in
US. This was working fine pre-upgrade ( 5.0).
Midtier 6.3 p
18
ARS 6.3
p18
IIS
ServletExce 5 p6
Win 2000
Java 1.5.01
I'll update
on what Remedy suggests.
Thanks,
Jamie Blodgett
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