Turn on debugging for the script and see what is causing the error. I
believe this would be option -d 1. I can't remember all the levels 1-4
they may be more I am not sure. This will help you determine what the
issue is.
Kyle
Blodgett, Jamie wrote:
Thanks for everyone's input on this. Unfortunately, our admins can't get this to work. We just get back the Error: with no additional text. So, I'm stuck ensuring I've accessed all the forms before I sign off.
Anyone else written another script?
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Kyle Whitley
Sent: Wednesday, October 18, 2006 8:24 AM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier - Long Applet Load Time - pre-cache
Has anyone gotten this script to work with https? It seems to work fine
on web server without https, but not with one that is.
Kyle
Grooms, Frederick W wrote:
When Remedy sent me the perl script it was in a zip file that included a
sample urls.txt file.
Here is what was in it (between the cut here lines):
- - - - - cut here - - - - -
forms/jsayers-d600/RESOURCE/Default+Admin+ViewLOCAL
forms/jsayers-d600/RESOURCE_Home/standard
- - - - - cut here - - - - -
Fred
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Blodgett, Jamie
Sent: Tuesday, October 17, 2006 4:40 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier - Long Applet Load Time - pre-cache
Does anyone have a sample of the urls.txt file so I can manually create
it for my lan admin team?
Thanks,
Jamie
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Michiel Beijen
Sent: Tuesday, October 17, 2006 3:33 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid Tier - Long Applet Load Time - pre-cache
If I remember correctly the perl script was supposed to be called from a
batch (cron or a windows equivalent like at) You can schedule it at
non-peak times such as every day 4 am. Be sure not to let it clash with
any scheduled downtime of your remedy server for backup or other
purposes.
Kind regards,
Michiel.
On 10/17/06, Blodgett, Jamie <[EMAIL PROTECTED]> wrote:
**
As suspected, Remedy states that the cache process works as designed.
They did provide the 'unsupported' Perl script. I'm going to have our
server team run through the process this weekend to see if we can get
it working.
However, my question is this, now that I have the Perl script, how do
I have it run everytime I need to flush the cache? I can have the
server support run it for me this once, but I'm thinking maybe it
needs to be scheduled?
Sorry, I'm clueless about the scripting side. This will be a great
learning experience.
Thanks everyone!
Jamie
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Kyle Whitley
IT System Support Professional
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