**
Well, so this is a physical mailing from BMCSoftware,
but it seems related to some ancient data appearing for people.
 
Somehow I have joined a company called
"Ultramar Diamond Shamrock Incorporated"
 
[which doesn't match any support id I have on the web page]
 
Ironically the brochure is for
 
"Transitioning the Service Desk from Reactive to Proactive",
which considering this week .......
 
cheers ... Daniel
p.s. this might have been based on an error that occurred in 1998.
If someone reading this in BMC knows who does Webinar mail outs,
ask them to check their database please. This was sent from Houston,
and Houston, we have a problem
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