Stephen, The latest drop available is upgraded to the latest AR API release (7.0.1 FCS).
Besides there was a subtle defect about qualification parsing that was fixed. This fix allows for more control on how the parsing is performed - when to use field DB names/ids alone (Vs. use field display labels specific to a given vui Vs. use field display labels of default vui). Unless you're working with forms with fields with different DB names, vui labels etc -- you would not see any difference in behavior. Regards Appajee -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Wednesday, October 25, 2006 6:56 AM To: arslist@ARSLIST.ORG Subject: Re: API .Net GetListEntryWithFields Error 149 Appajee, The computer that was having the issue only had v6.3 User Tool installed. The other computers had both v6.3 and v7.01 User Tool. I uninstalled the v6.3 User Tool and installed v7.01 on that computer, and it worked. Afterwards, I also installed the new version of the .Net API (v7.0.2483.18115 compiled Oct 19, 2006). Thanks! What changes or fixes were implemented in this new version? Stephen -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Papolu, Appajee Sent: Tuesday, October 24, 2006 5:00 PM To: arslist@ARSLIST.ORG Subject: Re: API .Net GetListEntryWithFields Error 149 Stephen, The given error (149) is typical when necessary initialization is not performed prior to API calls. Or, the other possibility is when there are version mapping defects (not common, but they do surface some times) cause the API to fail communicating with a server of a different version. Case.A: The error almost sounds like the login is not performed (in which case, you should get a different exception though "Must Login") OR an already logged out BMC.ARSystem.Server object is used to perform an API command (in which case, again a different exception is what I would expect). But there could be some defect in the .NET API or in your code (would it be possible for you to share a sample snippet demonstrating this problem?) -- causing your current failure. Can you verify if your program does repeated login/logout calls using the same Server object? If so, this area could be a possible problem area to look at. >>> ARS 7.0 .Net API (compiled July 11, 2006) ARS 6.3 p16 <<< Case.B: As you confirm that your API and server versions are different, so it could be the version compatibility related defect(?) causing this issue. Is the same configuration true for all machines that you tested? Also would it be possible for you to get the latest available .NET API drop and test it out for the same scenario? Regards Appajee -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Heider, Stephen Sent: Tuesday, October 24, 2006 9:46 AM To: arslist@ARSLIST.ORG Subject: API .Net GetListEntryWithFields Error 149 VB.Net 2005 Pro (all patches) Windows Server 2003, Windows XP Pro (all patches) ARS 7.0 .Net API (compiled July 11, 2006) ARS 6.3 p16 I trying to determine the cause and a solution to this error. I created a test console app to narrow down the possible causes. Issue: Running GetListEntryWithFields on one computer errors out. It works fine on several other computers. I also tried GetListSQL. This would not produce an error but would always return an empty result set. The user logged into Remedy via the API has Administrator level access (Demo). The only thread I found regarding a similar error was "Mirgrator error 149" from March 2006. Reinstalling the User tool Here is the error with trace: Unhandled Exception: BMC.ARSystem.ARException: Error (149): A user name must be supplied in the control record; at BMC.ARSystem.Server.UpdateContext(Object[] retVals) at BMC.ARSystem.Server.ExecuteProcessForActiveLink(String activeLinkName, UInt32 actionIndex, ExecuteProcessActionType actionType, Int32 fieldIndex, DateTime timeStamp, FieldValueList keywordValues, FieldValueList parameterValues) at BMC.ARSystem.Server.ParseQualification(String form, String vui, String qualification) at BMC.ARSystem.Server.GetListEntryWithFields(String formName, String qualification, EntryListFieldList fieldIdList, UInt32 firstRetrieve, UInt32 maxRetrieve, Int32& numMatches, Object[][] sortList, String vuiName, Boolean useLocale) at BMC.ARSystem.Server.GetListEntryWithFields(String formName, String qualification, EntryListFieldList fieldIdList, UInt32 firstRetrieve, UInt32 maxRetrieve) at TestApp.Module1.Main() 7. I have uninstalled and reinstalled the ARS .Net API on the computer where the error is happening (according to the readme instructions). The path to the API is in the PATH environment var. I also tried copying the exe and dlls to the API folder. I reinstalled the .Net 2.0 runtime libraries (from MS). Stephen ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
