If the Demo password in the User form is blank, and you have "de-configured" LDAP, but "Cross Reference Blank Password" is still checked, it will not work. Uncheck "Cross Reference Blank Password" & Restart ARS. If still no dice, Read up on the arcache utility!
-Brian -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of harrylee Sent: Wednesday, October 25, 2006 2:09 PM To: arslist@ARSLIST.ORG Subject: Re: Copying production database to development Hi, LDAP was configured for both dev and prod the same. LDAP was in the cfg file. However, I turned it off too and it still doesn't work. I tried the IP address of the server also and no good. ARERR [623] Authentication failed user: Demo, server: remedydevapp Cannot login to remedydevapp as a preference server. user: Demo, server: remedydevapp Unable to successfully log in to any server. Demo doesn't work either. Would this version (Remedy 7.0) be different in how it handles this? I wouldn't think so... but perhaps? Thanks again! Harry Dan Caissie wrote: > > Are your LDAP servers entered in your config file? > I have setup my ID in Remedy not to use AD just in case the connection > got broken I get back into the system to fix things. > DO you have your Demo account still working? > > Dan Caissie > Remedy Administrator / Developer > United Natural Foods, Inc > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Pierson, Shawn > Sent: Wednesday, October 25, 2006 3:49 PM > To: arslist@ARSLIST.ORG > Subject: Re: Copying production database to development > > Is LDAP enabled? That could be a potential problem if you had it > enabled on the old system but it is not configured on the new system. > > If all else fails, you can create a new Administrator account from the > command line using arcache and see if that one works. > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of harrylee > Sent: Wednesday, October 25, 2006 2:36 PM > To: arslist@ARSLIST.ORG > Subject: Re: Copying production database to development > > > Hey Dan, > > That tip sort of worked. > Now my AR server can see the database but I'm unable to log in. No > passwords I use work. > > > > > Dan Caissie wrote: >> >> What I did that might be a bit over the top is basically copy over >> the > >> config file and I just changed the server info. But I think this >> change will do the trick for you. Someone from the list sent me this >> just last week. >> >> >> >> ________________________________ >> >> From: Action Request System discussion list(ARSList) on behalf of >> harrylee >> Sent: Tue 10/24/2006 7:49 PM >> To: arslist@ARSLIST.ORG >> Subject: Re: Copying production database to development >> >> >> >> The error that I get when I launch Remedy Admin or User is RPC >> Program > >> not registered. I'll have to copy the database over again to get the >> exact message though. >> >> Also, under the Services, Remedy System doesn't start. It keeps >> trying to start but can't. >> >> Not sure if the 2 are related. >> >> Thanks >> >> >> >> Dan Caissie wrote: >>> >>> What error messages are showing, I just had this problem. >>> >>> Dan Caissie >>> Remedy/LANDesk Administrator / Developer United Natural Foods, Inc >>> >>> >>> >>> -----Original Message----- >>> From: Action Request System discussion list(ARSList) >>> [mailto:[EMAIL PROTECTED] On Behalf Of harrylee >>> Sent: Tuesday, October 24, 2006 1:01 PM >>> To: arslist@ARSLIST.ORG >>> Subject: Copying production database to development >>> >>> Hello, >>> >>> I'm sort of new to all this so please bear with me. >>> >>> We just went live with Remedy 7, Incident, Change(part of it) and >>> SLM. However, we had issues with people data imports. Now I have a >>> development database that is out of date (the people data is >>> filled with test data). >>> I would like to copy my production database to the development one > and >>> work >>> from there. >>> >>> However, when I backup my prod database and restore it on dev, the >>> Development Arserver can't talk to the dev DBserver. The Remedy >>> service can't even start up. I gave the dev database the right >>> permissions by adding the user ARAdmin, >>> etc. >>> I even tried some SQL query analyzer command to give ownership to >>> ARAdmin >>> but all fails. >>> Is there something more I have to do? >>> >>> btw, ARserver 7.0 patch 2, SQL 2000 and on separate servers. >>> >>> Thanks >>> -- >>> View this message in context: >>> http://www.nabble.com/Copying-production-database-to-development-tf25 >>> 027 >>> 36.html#a6977143 >>> Sent from the ARS (Action Request System) mailing list archive at >>> Nabble.com. >>> >>> _____________________________________________________________________ >>> ___ >>> _______ >>> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >>> <http://www.wwrug.org/> >>> >>> _____________________________________________________________________ >>> __________ >>> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >>> <http://www.wwrug.org/> >>> >>> >> >> -- >> View this message in context: >> http://www.nabble.com/Copying-production-database-to-development-tf250 >> 2736.html#a6983800 >> Sent from the ARS (Action Request System) mailing list archive at >> Nabble.com. >> >> ______________________________________________________________________ >> _________ >> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >> <http://www.wwrug.org/> >> >> >> >> ______________________________________________________________________ >> _________ >> UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org >> >> > > -- > View this message in context: > http://www.nabble.com/Copying-production-database-to-development-tf25027 > 36.html#a6998715 > Sent from the ARS (Action Request System) mailing list archive at > Nabble.com. > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > The information in this e-mail, and any files transmitted with it, is > intended for the exclusive use of the recipient(s) to which it is > addressed and may contain confidential, proprietary or privileged > information. If you are not an intended recipient, you have received > this transmission in error and any use, review, dissemination, > distribution, printing or copying of this information is strictly > prohibited. If you have received this e-mail in error, please notify > the sender immediately of the erroneous transmission by reply e-mail, > immediately delete this e-mail and all electronic copies of it from your > system and destroy any hard copies of it that you may have made. Thank > you. > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > ________________________________________________________________________ _______ > UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org > > -- View this message in context: http://www.nabble.com/Copying-production-database-to-development-tf25027 36.html#a7000474 Sent from the ARS (Action Request System) mailing list archive at Nabble.com. ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at http://www.wwrug.org
