Ok I heard there is a tool to fix my problem. I have been asked to add a new Priority field to it's drop down list. This will push the values down one spoton all prior tickets.
I did hear there is a tool that will repair this issue. Thanks, ARServer 6.03 SQL 2000 SP4 Dan Caissie _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"