I'm looking for any suggestions on how to cleanly pull/push data realtime from one AR System to another without the use of EIE or utilizing the API. One server is v6.3 and the other 7.0. Our Tier 1 helpdesk uses a customized 6.3 Helpdesk application while our Tier 2 Helpdesk will be using the 7.0 ITSM suite.Note: We do not have a programmer to build the API interface nor can we afford 30K for EIE.
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