Track down the filter that is used to send the message to the user. In the Notify action, tick the box "Add Shortcut".
-- Michiel On 10/26/06, Pam Hollis <[EMAIL PROTECTED]> wrote:
Where do you go to enable and disable the option to add link to the incident that is opened within the email that is sent out to the user. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
_______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"