That was an elegant way to get around the RFE's already submitted.
-- Jarl On 10/30/06, Lucero, Michelle - IST contractor <[EMAIL PROTECTED]> wrote:
Hi, Mike: You're right. It's not there. I've been informed by tech support that, "it appears that our customers will no longer be able to submit such RFE on the web anymore". <paraphrased> Although, I've been told by the BMC Product Line Manager that it was unintentional, they can't say that there is a plan to reimplement this functionality. Since, BMC was already considering having all enhancement requests flow through Customer Support. </paraphrased> Submit your enhancement requests as you would your other incidents through the support site. Just indicate somewhere that you would like this to be an enhancement request. Tech support will submit the enhancement request in their defect/RFE tracking system on your behalf. Thanks, Michelle -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mike Parker Sent: Monday, October 30, 2006 8:03 AM To: arslist@ARSLIST.ORG Subject: SupportWeb Enhancements Good Morning List: Has anyone found on Supportweb where the Enhancement Requests (along with the Community Downloads) have been moved to? I've been searching for the past 10 minutes and can't find where BMC hid it. Thanks! _________________________________________________________________ Get today's hot entertainment gossip http://movies.msn.com/movies/hotgossip?icid=T002MSN03A07001 ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
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