Which is under My List of Products, to which I have added
Change Mgmt and ServiceDesk - 2.0.1 isn't listed yet in the Atrium
section.
Christopher Strauss, Ph.D.
Remedy Database
Administrator
University of North Texas Computing Center
http://remedy.unt.edu/helpdesk/
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Monday, October 30, 2006 3:46 PM
To: arslist@ARSLIST.ORG
Subject: Re: ITSM 6/CMDB 2.0 integration
Chris, how/where are you seeing that? I only see 2.0.0 in the
Supported Product List.
Rick
On 10/30/06, strauss
<[EMAIL PROTECTED]>
wrote:
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submitted with HTML in it___
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**There are CMDB 2.0.1 documents up on SupportWeb in Documentation (BMC Atrium CMDB 2.0.1 Developer's Reference Guide & BMC Atrium CMDB 2.0.1 Master Index) dated 2 November... so I would have to guess that it's close.Christopher Strauss, Ph.D.
Remedy Database Administrator
University of North Texas Computing Center
http://remedy.unt.edu/helpdesk/** BMC said a month or so ago that they planned to issue a white paper and a def file to make the integration between these two happen in a more planned, supportable, and stable manner than having to figure it out ourselves. The soft due date they gave was late October, which is now. Does anyone have an update on when that will actually be released?
From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG ] On Behalf Of Rick Cook
Sent: Monday, October 30, 2006 10:09 AM
To: arslist@ARSLIST.ORG
Subject: ITSM 6/CMDB 2.0 integration