Re: multiple attachments in pool on mid tier?

[Carter, Craig J Civ ARPC/DPD]

Title: Re: multiple attachments in pool on mid tier?

** Doug,   This is exactly what happens when you do not select another row in the pool before clicking the Add button.  You have to click the row below the file column header (far left column)—clicking under any other column will not allow selection of the row.  The individual row permissions must be set as well as the overall attachment pool.  Since you are not selecting a different row in the pool, it prompts to see whether you want to replace the existing file.   It doesn’t sound like anything is wrong.  You need to verify the permissions for each row of the pool, make sure you are opening the page in submit mode, and make sure you are selecting the row beneath the file column header before clicking the add button.  Unless it’s one of these things, I’m not sure what to tell you since it should work.  If it’s working for the first row, you’ve confirmed it works as expected so my guess would be the additional rows in the pool do not have the proper permissions or you are not clicking in the pool under the proper header.   Craig   From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Anderson, Douglas W. Sent: Monday, October 30, 2006 9:08 AM To: arslist@ARSLIST.ORG Subject: Re: multiple attachments in pool on mid tier?   Hi Rocky, Michelle, Craig, et al., It's not a permissions issue and yes, we're using the built-in Add, Delete, & Display buttons. The browser interface doesn't enable selecting a row in the pool. One can click wherever one wants and nothing is highlighted inside the pool.  The first click on the pool causes the buttons to appear. The result of the first invocation of the Add button is an attachment displayed in the top row of the "pool." A second invocation of the Add button results in a dialog asking whether one wants to replace the first attachment with the newly specified one. It's not my application, so I won't carry the investigation any further at this point.  I'll be interested to see whether the issue evaporates when we (eventually) upgrade to 6.3 or 7.x ARS. Thanks for your ideas! Doug   original message: Date:    Fri, 27 Oct 2006 13:53:34 -0600 From:    "Carter, Craig J Civ ARPC/DPD" <[EMAIL PROTECTED]> Subject: Re: multiple attachments in pool on mid tier? We've never seen this problem and we use them all over the place in our midtier.  We're no longer on 6.0.1 either.   This may seem obvious but are you logging into the midtier with the same permissions and have you verified the permissions for each attachment row in the web view?  Perhaps those extra rows were added later and the permissions were not updated.  Another obvious thing to check is whether you are clicking on the actual row in the attachment pool when adding the attachments on the web?  We don't use buttons on the web (just use the built in ones you get once you select a row) and you have to click each specific row or the attachment will keep going into the first row (or currently selected row).   Are you using a button with locally-built workflow or are you using the built-in buttons?   CRAIG J. CARTER __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___