Remedy sometimes adds a space in front of the new line character in
workflow. I use LTRIM to remove the leading space.
REPLACE( $Short Description$ , LTRIM(" |") , "<br>" )
*I used the pipe (|) symbol in this email instead of the actual new line
character for readability.
HTH
Stephen
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Balaji Giri
Sent: Tuesday, October 31, 2006 5:37 PM
To: arslist@ARSLIST.ORG
Subject: Re: How to reflect a new line in an HTML format?
Hello All,
I am trying to replace a new line character in a character field using a
set fields action in remedy and while doing so the entire field gets
replaced with blank .
i have tried all solution in the arslist but no help
REPLACE($Short Description$, RIGHT("
", 2), "<br>")
REPLACE($Short Description$, RIGHT("
", 1), "<br>")
REPLACE($Short Description$, "|", "<br>")
Kindly let me know if there is any workarround for this.
Regards
giriprasad
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