Warren, Thank you sir! I speak for the entire Aeroprise team, when I say we respect and love the ARSList community. The list's vote for "product of the year" we've received for 3 consecutive years is hands down our favorite award!
Listers, consider attending the free educational webinar Thursday (http://tinyurl.com/uamek). It features Patrick Bultema - who helped define the Service Management industry through his role as Chairman and GM of the Help Desk Institute (HDI). He's also Aeroprise's executive chairman. Thanks to other listers who have sent us nice notes offlist, pls. ping me directly if you'd like further details about the webinar. Regards, Anand === Co-Founder, Aeroprise Inc. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"