Title: RE: perform-actions-add-attachment
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Bob:
 
The fact that the server is UNIX should have nothing to do with this.  Maybe it is a permission issue.  Can the user get to and access this file?  Also, remember the format for Windows is:

 
c:\yada\yada\yada\filename.txt.
 
James McKenzie
L-3 GSI
 

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From: Action Request System discussion list(ARSList) [mailto:[email protected]] On Behalf Of Halstead, Robert
Sent: Tuesday, November 14, 2006 2:10 PM
To: [email protected]
Subject: Re: perform-actions-add-attachment


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Btw, the client is on windows, server is on unix.  Could it be that I can't add an attachment from the server using an AL?

 
Bob Halstead
 

________________________________

From: Halstead, Robert
Sent: Tuesday, November 14, 2006 1:54 PM
To: '[email protected]'
Subject: PERFORM-ACTION-ADD-ATTACHMENT


I have this form in remedy that runs a perl script on the server via AL.  This perl script creates an excel file based on command line arguments passed to it by remedy.  I then have another AL that runs right after it doing a PERFORM-ACTION-ADD-ATTACHMENT process cmd.

 
For some reason the PERFORM-ACTION-ADD-ATTACHMENT command fails or doesn't do anything.
 
this is all on a unix box btw.
 
my run process cmd looks like this: PERFORM-ACTION-ADD-ATTACHMENT 536880912 /home/jsoria/SCRIPTS/PERL/REPORTS/log.txt
 
The ID is correct, it points to a attachment field (not the pool). That txt file is at that location as well.
 
One thing, do I need to add a @@: in front of that?  I've tried and I get a ARERR 90 Connection error.
 
Anyone think of what I'm doing wrong?

Bob Halstead

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