** I couldn't find any errors for the time it went down. There was a core file in the ServletExecAS directory at the approximate time but may not be related.
Janet Mahan 941.766.6199 [EMAIL PROTECTED] -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Robert Molenda Sent: 15 November, 2006 2:04 PM To: arslist@ARSLIST.ORG Subject: Re: Why do I have to restart ServletExec? What do the ServletExec logs show at the time it does not work? We have adjusted the memory allocation to > 1GB because of malloc errors... Thanks-n-advance; HDT Platform Incident / Problem Manager & Architect Robert Molenda IT OS PA Tel: +1 408 501 6310 Fax: +1 408 501 2410 Mobile: +1 408 472 8097 [EMAIL PROTECTED] Quality begins with your actions. ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Mahan, Janet L [EQ] Sent: Wednesday, November 15, 2006 6:02 AM To: arslist@ARSLIST.ORG Subject: Why do I have to restart ServletExec? We have recently started using the mid-tier for certain groups to access Remedy. There have been a couple of times that they have reported problems getting into Remedy. I restart ServletExec and they can get in. I am not familiar enough with apache to know if this is common. I have tried searching the web but no answers. Has anyone else had this issue and found the cause? Our ARS server is 6.00.01 patch 1351 and our mid-tier is Version 6.00.01 patch 1490 RTDB1132385031106 Janet L. Mahan Network Systems Management Systems Admin II 941.766.6199 [EMAIL PROTECTED] http://www.embarq.com/ __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"