** 

I couldn't find any errors for the time it went down.  There was a core file in 
the ServletExecAS directory at the approximate time but may not be related.

 

Janet Mahan 
941.766.6199 
[EMAIL PROTECTED] 

-----Original Message-----
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Robert Molenda
Sent: 15 November, 2006 2:04 PM
To: arslist@ARSLIST.ORG
Subject: Re: Why do I have to restart ServletExec?

 

What do the ServletExec logs show at the time it does not work?

 

We have adjusted the memory allocation to > 1GB because of malloc errors...

 

Thanks-n-advance; 

HDT Platform Incident / Problem Manager & Architect 
Robert Molenda 
IT OS PA 
Tel: +1 408 501 6310 
Fax: +1 408 501 2410 
Mobile: +1 408 472 8097 
[EMAIL PROTECTED] 

Quality begins with your actions.

 

________________________________

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Mahan, Janet L [EQ]
Sent: Wednesday, November 15, 2006 6:02 AM
To: arslist@ARSLIST.ORG
Subject: Why do I have to restart ServletExec?

 

We have recently started using the mid-tier for certain groups to access 
Remedy.  There have been a couple of times that they have reported problems 
getting into Remedy.  I restart ServletExec and they can get in.  I am not 
familiar enough with apache to know if this is common.  I have tried searching 
the web but no answers.  Has anyone else had this issue and found the cause?

Our ARS server is 6.00.01 patch 1351 and our mid-tier is 

Version 6.00.01 patch 1490 RTDB1132385031106   

       
Janet L. Mahan

Network Systems Management 

Systems Admin II

941.766.6199

[EMAIL PROTECTED]

http://www.embarq.com/

 

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