Ian,
I've set a new Midtier Administration password in Admin tool (although that
file was empty before).
While trying to enter this password within Edit AR Server window in
Midtier-config I receive the following error -
type Exception report
message
description The server encountered an internal error () that prevented it from
fulfilling this request.
exception
javax.servlet.ServletException: Servlet execution threw an exception
root cause
java.lang.NoClassDefFoundError
com.remedy.arsys.config.ConfigServlet.addServer(Unknown Source)
com.remedy.arsys.config.ConfigServlet.editServer(Unknown Source)
com.remedy.arsys.config.ConfigServlet.performOperation(Unknown Source)
com.remedy.arsys.config.ConfigServlet.doRequest(Unknown Source)
com.remedy.arsys.config.ConfigServlet.postInternal(Unknown Source)
com.remedy.arsys.config.ConfigServlet.doPost(Unknown Source)
javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
note The full stack trace of the root cause is available in the Apache
Tomcat/5.5.17 logs.
It seems to me that I should do something else for installing Midtier on Tomcat
properly. Just copying an arsys.war file is not enough.
Thank you.
Kind Regards / C ?????????
Dmitry Bezhenar
________________________________
From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED]
On Behalf Of Ian Trimnell
Sent: Friday, November 17, 2006 12:50 PM
To: arslist@ARSLIST.ORG
Subject: Re: Mid-tier 7.0.1 (Tomcat) + ARS 6.3 problem
** Bezhenar, Dmitry wrote:
**
Hello List,
I am trying to connect a Mid-tier 7.0.1 to our ARS 6.3 Server.
Mid-tier 7.0.1 is installed the following way -
(Windows 2003)
1. JRE 1.5 (It didn't ask for SDK).
2. Tomcat 5.5.17
3. Copied arsys.war (aka Mid-tier 7.0.1) to \webapps
4. Restarted Tomcat service.
Seemed to work since I could access Midtier-config tool, but I did not
know the dafault password, so
5. Removed arsystem.password
Now I could access Midtier config tool with an emplty password
6. Added our ARS server (Solaris 9) IP-address and it's port number
onto AR Server Settings
<http://helpdesk/arsys/shared/config/config_arslist.jsp> form. (It aslo asked
for Admin Password) but I didn't understand which password does it mean, so I
didn't enter any.
That's all.
Now I tryed to access ARS server, but whatever login and password I
enter it shows me the following error -
Kind Regards / C ?????????
Dmitry Bezhenar
Dmitry,
I think what you need here is to set the Mid-Tier Admin Password in the Admin
Tool first. Then use that password in the Midtier config tool and you should
be able to connect through.
When you install a 7.0.x ARS server the installation process requires you to
enter passwords for both the Application Service and Mid-Tier, which I think is
a new requirement.
Hope this helps.
Ian
________________________________
Ian Trimnell, AR System Lead Developer (amongst other jobs),
Specialist Support & Information Team, Academic & Administrative Computing
Service
Open University, MILTON KEYNES, UK
Phone: 01908 653741 web: http://www.open.ac.uk/
__20060125_______________________This posting was submitted with HTML in it___
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the
Answers Are"
