Gee...I didn't know that. But they often eventually asked the version. So i
guess , i just play it safe. 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of patrick zandi
Sent: Friday, 24 November, 2006 11:46
To: arslist@ARSLIST.ORG
Subject: Re: FW: Crystal and Remedy


** 
no one has mentioned the fact.. that you can save in another previous format
with 10 and 11 as well.. if I remember correctly.. 
So just do that.. 

 
On 11/23/06, Siti Hawa Bee SHAIK FARID <[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]> > wrote: 

** 
Hi,
 
Just sharing with you on the updates given by BMC to me. They had confirmed
that CR 10 is compatible with AR 6.3. 
They are unable to advise further on CR XI as according to them, they did
not test it with 6.3 and hence it is not supported.  I requested for them to
test it but they claimed that it's not their practice to test on an "old"
version. Ironically, i am going to upgrade to AR 6.3 and AR 6.3 is new
system to me. 
So now i'm going to exchange my CR XI to downgrade to CR 10. 
 

  _____  

 
When using OLE DB, it list down all the table names in the ARsystem and i'm
not sure which table to select. Unlike AR ODBC, it listed down all the AR
forms name and from there able to select the relected fields in that form,
something i'm quite familiar with. I'm not super in using SQL commands to
perform query from crystal report, i suppose using OLE DB need SQL command
skillset. 
 
In this url->
http://www.bmc.com/support/bmcremedycomp/AR_System_6_3_Compatibility_Matrix_
v27.htm#Other_Components_and_3rd_Party_Products
<http://www.bmc.com/support/bmcremedycomp/AR_System_6_3_Compatibility_Matrix
_v27.htm#Other_Components_and_3rd_Party_Products> 
it started clearly that it support Crystal Report 9 only (see screenshot
attached). Crystal Report 10 is for enterprise version . 

So like I had mentioned previously, I had contacted Crystal Report
representative and was informed that CR 9.0 is completely not available in
the market. 

However CR version 10 onwards is available. Thus, i don't understand why BMC
showed something compatible(CR 9)which already not available in the market? 

Now i really do not know what Crystal Report version to use. What should i
do now? I cannot get crystal report 9 and my current CR XI not supported.
I'm left with CR X 

but in the compatibility matrix it does not showed that. Pls advise me
further. 

  
  _____  

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Patrick Zandi __20060125_______________________This posting was submitted
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