Pete, Is everyone using the same domain name?
Add a Character field to the User form named "Authentication String" with a field of 118. Set the Default Value to your domain name. To initialize, update all User records [that use network authentication] by setting this new field to your domain name. Users should no longer have to enter the domain name in the Authentication field. Stephen ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joran, Peter P CTR OSD CIO Sent: Monday, November 27, 2006 4:30 PM To: arslist@ARSLIST.ORG Subject: Login issue after domain change ** All Users and their PCs that have been migrated to a different domain can no longer login to Remedy unless the new domain name is entered in the Authentication field of the Remedy login screen. We are not using LDAP but do have 'Cross Ref Blank Password' selected in server configuration. The server has not changed domains. Is there a registry key I need to change? All ideas welcome Many Thanks! Pete AR 601 1380 __20060125_______________________This posting was submitted with HTML in it___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"