We want to fully simulate the end user experience. So all the point and
clicks need to be tested. Using an API approach will bypass the Mid Tier
or Remedy User clients and go straight to the server. That's great for
stress testing or for testing of filters, but we need to make sure all
our active links, buttons, fields, etc are also tested exactly as the
end user would interact with them. Is there some way to do this through
the .NET API?

 

Chad Hall  
(501) 342-2650

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of CONDREA, Daniel
Sent: Wednesday, December 06, 2006 7:15 AM
To: arslist@ARSLIST.ORG
Subject: Re: COM Automation

 

I am using 

 

AR System .NET and COM API

http://www.bmc.com/arsystem/dev_community

 

To interact with ARS server. There is no need for Remedy User

 

Daniel

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Hall Chad - chahal
Sent: Wednesday, December 06, 2006 1:13 AM
To: arslist@ARSLIST.ORG
Subject: COM Automation

 

Has anyone had any luck using Remedy User's COM automation to properly
control an instance of Remedy User? I'm using a VBA scripting app
(Compuware TestPartner) to create regression testing scripts of our
Remedy applications. I'm having two main problems:

 

1.      Issuing a "click" on buttons. I can usually get around this by
using a SendKeys command to send an Enter command after setting focus to
a field. But this only seems to work sporadically.
2.      Triggering "Menu/Row Choice" workflow on selection of Selection
or Character menus. I can set a text value to these fields, but that
doesn't trigger Menu/Row Choice workflow. I can't get any SendKeys
commands to open the menu at all, so I really have no workaround for
this one.

 

I've also been tinkering with controlling Internet Explorer for Mid Tier
regression testing. Although that too is quirky. For instance, the
browser window will split in half (one half the form, the other half
entirely blank) when clicking on drop down buttons. There are a few
other oddities as well.

 

I'm not a VBA expert or an automation expert. So any advice you can give
would really be appreciated. I know BMC does similar regression testing
using Silk, but I have yet to get answers on how they handle these
limitations.

 

Thanks,

Chad Hall

 

CHAD HALL

________________________________

ACXIOM

Remedy Software Developer
Information Systems Development & Reporting (ISDR)
(501) 342-2650

 

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