Gee I wish I had hair :-(
*Rocky*
Rocky Rockwell
eMA Team – Remedy Developer
[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
Ph#1: 214-567-8874
Ph#2: 325-884-1263
Warren Baltimore wrote:
**
"And I have great hair".
Heck Jennifer, that's as good a reason as any!!!!!!!!!!
Thanks for the smile, I needed that!
Warren
On 12/8/06, *Meyer, Jennifer* <[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>> wrote:
************Shameless Vendor Plug*******************
Well, you're always welcome to sign a support contract with Strategic
and have me support you. I can't guarantee I know any more than
you do,
but I'm really good at sympathizing, and you won't have to deal with
BMC's website any more. And I have great hair!
********/Shameless Vendor Plug*********
J Meyer
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>] On
Behalf Of Dan Caissie
Sent: Friday, December 08, 2006 3:42 PM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>
Subject: Re: BMC SupportWeb is GARBAGE
**
Well they don't need the large oops small support staff since
there self
support website is working so well.
Luck we have 3rd part support.
But I heard our support is going over seas also.
There lucky I don't pay the support bill.
Dan Caissie
________________________________
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>] On
Behalf Of Rick Cook
Sent: Friday, December 08, 2006 12:30 PM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>
Subject: Re: BMC SupportWeb is GARBAGE
Did you hear that they're cutting more support staff next month? I
don't know details, I've just heard from reliable sources that some
people there are looking for other work in advance of the axe.
BMC business plan: "Let's pull one of the legs off the stool on which
we stand - it'll still support us, right?"
Rick
________________________________
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>] On
Behalf Of Herb Partlow
Sent: Friday, December 08, 2006 3:18 PM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>
Subject: Re: BMC SupportWeb is GARBAGE
** **
Let face it folks. It seems since BMC has taken over the Remedy Family
product.
They have not been very interested in the users.
They basically wanted it so they could show case they other products.
The web site has become a piece of $%^&. I would have expected
more from
a company,
But they are more into selling and collecting their support money then
providing the quality
support we had when Remedy owned the software.
If they had competition on this product I bet they would be a bit more
forth coming with
Support
and let's not forget the Rug... when it was the yearly highlight and
people were busting their
butts to convince their Bosses that this was a MUST attend function.
You now it is bad when
Remedy Admin and Developer were rather stay away and work.....
My .02 cents
-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>] On
Behalf Of Tyrone Dee
Sent: Friday, December 08, 2006 11:56 AM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>
Subject: Re: BMC SupportWeb is GARBAGE
They took something that was working perfectly and screwed it up.
________________________________
From: Action Request System discussion list(ARSList)
[mailto:arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>] On
Behalf Of Mathieu Pitre
Sent: Friday, December 08, 2006 2:33 PM
To: arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>
Subject: Re: BMC SupportWeb is GARBAGE
I agree. It makes me laugh that a business like this is not able
to have
a decent support web site.
Very stupid and annoying!
Mathieu Pitre
IT Business Systems Analyst
Production Operation
Computer Sciences Corporation
Pratt & Whitney Canada, Plant 1
Sametime: Mathieu Pitre
office: 450-647-8008 x7030
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Warren Baltimore <[EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>>
Sent by: "Action Request System discussion list(ARSList)"
<arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>>
08/12/2006 01:41 PM
Please respond to
arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>
To
arslist@ARSLIST.ORG <mailto:arslist@ARSLIST.ORG>
cc
Subject
BMC SupportWeb is GARBAGE
**
And now, a bit of a rant.
What in God's name do we pay all of the money in support to BMC
for if
they cannot even provide a halfway decent support website?????
It's next to impossible to get anything to work! Every time I try to
use the Knowledgebase, it jumps me back to the support home page. I'm
signed in, I'm payed up, all popup blockers are turned off.
I'm really getting sick of this.
They have had more than enough time to fix this piece of garbage.
--
Warren R. Baltimore II
Remedy Developer
UW Medicine IT Services
School of Medicine
University of Washington
Box 358220
1325 Fourth Ave, Suite 2000
Seattle, WA 98101
The opinions expressed in this e-mail are in no way those of the
University of Washington, or the State of Washington. They are my
own.
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--
Warren R. Baltimore II
Remedy Developer
UW Medicine IT Services
School of Medicine
University of Washington
Box 358220
1325 Fourth Ave, Suite 2000
Seattle, WA 98101
The opinions expressed in this e-mail are in no way those of the
University of Washington, or the State of Washington. They are my
own. __20060125_______________________This posting was submitted with
HTML in it___
_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers
Are"
