You are welcome.. Joe D'Souza Remedy Developer / Consultant, BearingPoint, Virginia.
----- Original Message ---- From: "Bezhenar, Dmitry" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, December 12, 2006 8:41:04 AM Subject: Re: Wrong $TIMESTAMP$ time in notifications ** Yes, Joe, you are right. The output of "date" command was with a GMT time (without offset), which is incorrect. Our offset is GMT + 3. I will now correct the time on the server. Thanks a lot. Kind Regards / C уважением Dmitry Bezhenar From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe DeSouza Sent: Tuesday, December 12, 2006 4:35 PM To: arslist@ARSLIST.ORG Subject: Re: Wrong $TIMESTAMP$ time in notifications ** Dmitry, Whats the output when you type date?? You might be getting 8:30 but what time zone? If your timezone is right, check your environment settings for your timezone for the user that runs the AR System deamons. Cheers Joe ----- Original Message ---- From: "Bezhenar, Dmitry" <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Tuesday, December 12, 2006 5:43:57 AM Subject: Wrong $TIMESTAMP$ time in notifications Hello list, We have configured our Helpdesk notifications with a $Timestamp$ in the mail subject. Now when I create a ticket for myself (just for example) I receive a notification with a wrong $TIMESTAMP$. For example, if I create a ticket at 8:30, I receive a notification that a ticket was created at 5:30 (always 3 hours less). When I type "date" on the server (Solaris 9, Oracle9) I receive the right time. Where should I set the offset? Thank you. Kind Regards / C ????????? Dmitry Bezhenar Everyone is raving about the all-new Yahoo! Mail beta. __20060125_______________________This posting was submitted with HTML in it___ __20060125_______________________This posting was submitted with HTML in it___ ____________________________________________________________________________________ Have a burning question? Go to www.Answers.yahoo.com and get answers from real people who know. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"