You are welcome..
 
Joe D'Souza
Remedy Developer / Consultant,
BearingPoint,
Virginia.



----- Original Message ----
From: "Bezhenar, Dmitry" <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, December 12, 2006 8:41:04 AM
Subject: Re: Wrong $TIMESTAMP$ time in notifications

** 
Yes, Joe, you are right.
 
The output of "date" command was with a GMT time (without offset), which is 
incorrect. 
Our offset is GMT + 3.
 
I will now correct the time on the server.
 
Thanks a lot.
 
Kind Regards / C уважением
Dmitry Bezhenar
 




From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Joe DeSouza
Sent: Tuesday, December 12, 2006 4:35 PM
To: arslist@ARSLIST.ORG
Subject: Re: Wrong $TIMESTAMP$ time in notifications


** 
 
Dmitry,
 
Whats the output when you type date?? You might be getting 8:30 but what time 
zone?
 
If your timezone is right, check your environment settings for your timezone 
for the user that runs the AR System deamons.
 
Cheers
 
Joe



----- Original Message ----
From: "Bezhenar, Dmitry" <[EMAIL PROTECTED]>
To: arslist@ARSLIST.ORG
Sent: Tuesday, December 12, 2006 5:43:57 AM
Subject: Wrong $TIMESTAMP$ time in notifications


Hello list,

We have configured our Helpdesk notifications with a $Timestamp$ in the mail 
subject.
Now when I create a ticket for myself (just for example) I receive a 
notification with a wrong $TIMESTAMP$. For example, if I create a ticket at 
8:30, I receive a notification that a ticket was created at 5:30 (always 3 
hours less).

When I type "date" on the server (Solaris 9, Oracle9) I receive the right time.

Where should I set the offset?

Thank you.



Kind Regards / C ?????????
Dmitry Bezhenar



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