Joe, what you were told is false. However getting to the correct answers was more interesting and time consuming.
In the end, be very very careful, and created case insensitive indices for those fields where you still want to be able to use them. Short answer: I think that going to Remedy V7 and the new FTS is a better answer. ... Daniel _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
