All, My customer manages multiple programs which are hosted applications. The developers are required to document changes - code, scripts, etc. The customer wants to create a CI for each hosted application, a CRQ for each change, a CI to document to new code/script and relate the changes.
The Hosted application will be added as a CI. Each new code/script will be a CI. The question is, which CI form records the hosted application and which CI form records the new script? Example: ITSM is a BMC_PRODUCT CI. There are several rabbit holes we can go down so , truly, your opinion based on experience is welcome. Thank you, Sandra _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
