Hi Warren

Did not build one, but they do have various options when I discussed it way
back with them

Since you mention shipping and print labels, one of their solutions is
installing Fedex shipping software on your shipping staffs PC's.  Then they
configure an OBDC driver on that software that can connect flexibly to your
Remedy instance and query and retrieve data (such as Contents, Address,
flexible field mapping against a form (or forms, if you join them together)
you have in Remedy that indicate what to be shipped.

So you could essentially provide your reference number to a ticket/request
id for any form in Remedy that captures your shipping details, and it
transfers it to Fedex.

They provide this free (stickiness for their service)

So I'd suggest you contact Fedex and they will put someone in touch with
you to do a proof of concept based on my experience.  (The more your
volume, they will recommend the options)


On Mon, Jul 13, 2015 at 2:39 PM, Warren R. Baltimore II <
warrenbaltim...@gmail.com> wrote:

> **
> Has anyone built an integration with FEDEX web services?  I was just asked
> if I could build something.  I assume that FedEX has a web service that can
> be consumed.  I thought It would be a good thing to start by asking the
> folks here if they have done it, what there experience was like and what
> kind of information are they able to get.
>
> I would want to be able to set up shipping and print labels.  But I would
> also like to be able to track packages based on a shipping tracking label.
>
> Any insight would be most appreciated.
>
> ARS / ITSM 7.6.04.
>
> Warren
>
> --
> Warren R. Baltimore II
> Remedy Developer
> 410-533-5367
>  _ARSlist: "Where the Answers Are" and have been for 20 years_

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