The (clear) option is to clear a value previously set in that field during a submit or modify transaction - not for use during a search transaction to search for NULL values. If you want to search for a null value, you would be better off using the Advanced Query Bar and specify 'Field' = $NULL$ in your search.
Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Candace DeCou Sent: Wednesday, August 12, 2015 7:28 AM To: arslist@ARSLIST.ORG Subject: Re: The Filter By menu may not be cleared, please only select valid search filters (ARWARN 48440) ** Abhi - that error occurs if you inadvertently select the (clear) option from the Filter By dropdown menu. All it means is that you must select a real value from the Defined Searches - By Status area. There is also a (clear) option under both the Show and the Roles menus, but they also cannot be set to (clear) and will present another, but similar error. So why BMC has a (clear) option on 3 menus for the console where (clear) isn't allowed is beyond me, but that is what I see. As for how you are selecting a real value from the Filter By menu and then getting the error is beyond me to explain (if that is what is happening). I might guess that (clear) was selected but the value shown in the field didn't actually change to clear. I would recommend that you precisely select a real value (not the clear option) from each of the 3 menu selections on the console and check also the More Filters and make sure to Clear All there, just in case there was something making a call in that area. Hope this helps Candace On Wed, Aug 12, 2015 at 1:55 AM, Abhishek Anand <abhi.masc...@gmail.com> wrote: Hi Experts, We are getting warning messages whenever trying out the search by filters in change management console (version 8.1). The Filter By menu may not be cleared, please only select valid search filters (ARWARN 48440). Also sometime its even not retaining the selected values from the drop down like Filter By - By Status > All Open Changes. Early response will be highly appreciated. Regards, Abhi.. ____________________________________________________________________________ ___ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
