Hi, I posted this in the MYIT communities however thought I would also post it here as it is pretty urgent.
https://communities.bmc.com/message/558039#558039 ************************************ Hi I am busy setting up a MYIT 2.5 environment on a new virtual server and I am running into a problem which I am hoping someone can help with. During the running of the installer, I get to the section that is the "Smart IT / MYIT MongoDB Parameters" where I enter the information for my mongodb setup. I have setup a mongodb cluster which is responding to shell queries and i can even connect to it using Robomongo 0.8.5 which is a GUI interface for it. I enter the information for my primary mongodb server, specifiy the port and leave the default database as "social". I then select the "mongodb authentication required" tick box and enter the credentials of "siteRootAdmin" along with the password. (siteRootAdmin was created as per the BMC documentation and has a role of "root") When I click next, I am presented with a error message " Supplied authorization params is wrong for MongoDB instance/db" I have tried different parameters and even created a new "admin" or "root" user to try with. It will not accept the params. I have followed the documentation during the installation (Configuring MongoDB for BMC MyIT - BMC MyIT 2.5 - BMC Documentation <https://docs.bmc.com/docs/display/public/myit25/Configuring+MongoDB+for+BMC+MyIT?src=search&src=search>) which went through with no problems. Any ideas on what I should look out for next? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
