HI
Need some awesome advice from you guys please. We are running AR System 8.1.02 with ITSM 8.1 What we are finding, is that when a user is working on a ticket, they will sometimes get this error message: Requested record is locked by another user, please retry. (ARERR 566) We have turned on filter logging to try and find the code that is doing this and havent been able to locate it. Any advice on this error or where we can disable this error as it is causing more problems and irritation than is worth. Thanks Brad _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
