Hmm, that's an interesting option, worth looking into
On Wed, Sep 23, 2015 at 3:46 PM, Thad Esser < thad.es...@gmail.com
[thad.es...@gmail.com] > wrote:
** I've never had to use it, but do you guys think that the
Disable-Client-Operation ar.cfg/conf setting would help?
Disable-Client-Operation: 3
References:
https://docs.bmc.com/docs/display/public/ars81/ar.cfg+or+ar.conf+options+C-D
[https://docs.bmc.com/docs/display/public/ars81/ar.cfg+or+ar.conf+options+C-D]
https://docs.bmc.com/docs/display/public/ars81/List+of+Client+Type+ID
[https://docs.bmc.com/docs/display/public/ars81/List+of+Client+Type+ID]
Thad
On Wed, Sep 23, 2015 at 2:25 PM, LJ LongWing < lj.longw...@gmail.com
[lj.longw...@gmail.com] > wrote:
** Possibly, but, one possible down side to that is that you need to ensure
any
integration that utilize the API are upgraded to use an API never than that
as
well :)
On Wed, Sep 23, 2015 at 3:16 PM, Grooms, Frederick W <
frederick.w.gro...@xo.com [frederick.w.gro...@xo.com] > wrote:
**Another way would be to set the Minimum API Version in the AR System
Administration: Server Information (Configuration tab)
That is assuming you are on a version of the AR System > than 7.6.04
Fred
From: Action Request System discussion list(ARSList) [mailto:
arslist@ARSLIST.ORG [arslist@ARSLIST.ORG] ] On Behalf Of Candace DeCou
Sent: Wednesday, September 23, 2015 3:59 PM
To: arslist@ARSLIST.ORG [arslist@ARSLIST.ORG]
Subject: Re: Prevent User from using Client Tool
**
Keith - you can likely use an active link error with a Run If where
$CLIENT_TYPE$ != 9 (OR = some number) You'll have to go find the correct
number
that corresponds to the thick client user tool as I do not remember it off
the
top of my head, but that should work for you. The 9 I believe indicates the
web
client. Be prepared for some angry customers.
Hope this helps
Candace
On Wed, Sep 23, 2015 at 1:43 PM, Sinclair, Keith <
ksincl...@shoppertrak.com [ksincl...@shoppertrak.com] > wrote:
**
Is there a really good way to prevent users from using the User Tool?
We have removed the tool from new laptop builds, images, etc. However,
there are
some people who refuse to give up the tool unless we pry it from their cold
dead
hands. These people are also downloading and reinstalling the client when
we do
remove it.
So, what is a great way of preventing them from using it in the first
place? I
know I am not alone in the forcing of users away from the tool.
Thanks,
Keith Sinclair
Remedy Development
ShopperTrak Chicago, USA
O 312.676.8289 [tel:312.676.8289]
ksincl...@shoppertrak.com [ksincl...@shoppertrak.com] | shoppertrak.com
[http://shoppertrak.com]
Retail Profitability, Improved.
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