Hi Roger,
My company’s ActionProgram Manager Plus (APM Plus) can collect costs and do billing and it does a lot more than that. We have counted 18 use cases, particularly when combined with the ITSM suite. As compared to ITBM, it is also Remedy-based. APM Plus is a process and life cycle management system which includes a lot of functionality. When added to the ITSM Suite, it turns it into a fully integrated Demand Management System. The idea is to track all work in the Remedy system and connect the work to a service request. If you know the cost of each service request, since you know who the requester was and the organization they are in, you can summarize this to get the cost of the work performed for each organization. This is one of the 18 use cases. If you’d like to discuss this, please give me a call at 310-230-1722. Thanks. Stan w. 310-230-1722. c. 310-428-5748. From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Roger Justice Sent: Wednesday, September 30, 2015 11:29 AM To: arslist@ARSLIST.ORG Subject: Billing/Invoicing application that works with ITSM ** I have been asked if there is a third party application that works with ITSM to do Billing/Invoicing. I know that ITBM integrated with ITSM and could produce invoices, since BMC has discontinued the ITSM Procurement application and ITBM is there any other solution. Thanks in advance. Roger Justice _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
