Have you logged SQL to see the query that is sent to the backend?
I am wondering if it does not like military style date formats. Joe _____ From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Nyall McCavitt Sent: Friday, October 02, 2015 5:27 PM To: arslist@ARSLIST.ORG Subject: Issue with date range for a report in ARS v8.1 ** Hi, Just come across an interesting issue with reporting on ARS v8.1. Date format is European i.e. DD/MM/YYYY in the following examples: 1. Start Date: 01/10/2015 08:00 End Date: 01/10/2015 18:30 This report returns zero entries even though there are tickets that match the criteria. In this case the base qualification is 'Owner Group' LIKE 'Fr%' on the HPD:Help Desk form. The form types is AR System. 2. Start Date: 01/10/2015 00:00 End Date: 02/10/2015 00:00 This report works as expected and returns a valid output. Have had a quick look through BMC Knowledge and BMC Communities but haven't found anything useful yet. Has anyone esle come across this issue? Thanks. Nyall McCavitt Sent from Outlook <http://aka.ms/Ox5hz3> _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
