Hi Joel

Thanks for your reply, I was wondering if we can write an API to log out
user when his session times out this can save us the overhead due to AL.
Any idea regarding this ??

Thanks,
Abhishek
On 06-Oct-2015 6:28 AM, "Joel Sender" <jdsen...@earthlink.net> wrote:

> **
>
> Abhishek,
>
> I don’t know if this violates the BMC EULA; you should check!
>
> In theory, you’re automating a user logout; which MAY be OK with the BMC
> license *to which you have already agreed to comply**.*
>
>
>
> So, as an academic exercise:
>
> 1.       Add a Global Date/Time (i.e. ‘LastAction’) field to all forms
> your users may use (home page, HPD:HD, etc.)
>
> 2.       On each form create an active link that sets the Global
> ‘LastAction’ to $TIMESTAMP$ upon (almost) all actions (submit, modify,
> search, etc.)
>
> 3.       Also on all the forms, create an active link that runs every 7.5
> minutes (450 seconds). RunIf ($TIMESTAMP$ - ‘Last Action’ > (450)). If true:
>
> a.       Run process SET-CHANGE-FLAG 0  (prevents “OK to Close?” prompt)
>
> b.      Run Process PERFORM-ACTION-EXIT-APP
>
> Note this will increase processing overhead, as all users on ‘all’ forms
> will be running the A/L.
>
>
>
> *HTH,*
>
> *Joel*
>
> Joel Sender    jdsen...@earthlink.net    310.829.5552
>
>
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> arslist@ARSLIST.ORG] *On Behalf Of *Abhishek Chaturvedi
> *Sent:* Monday, October 05, 2015 3:04 PM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Logout user after session timeout.
>
>
>
> **
>
> Hi Misi,
>
> Thanks for your reply, I have a session timeout for 15 min and what i want
> is the user should be logged out immediately after 15 min cannot wait for
> 60 min, do you have any idea how this can be achieved out of the box or
> customized.
>
> Thanks,
> Abhishek
>
> On 06-Oct-2015 1:18 AM, "Misi Mladoniczky" <m...@rrr.se> wrote:
>
> Hi,
>
> You can lower the logout timeout to 1 hour, and if you set the same thing
> for
> the session timeout, you should get what you want.
>
> You can not lower the timeout below 1 hour, as this would affect license
> usage. If BMC lowered the minimum time, they would also need to increase
> their
> license fees to get the same amount of money from us.
>
>         Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011)
>
> Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13):
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
> > Hi team I need to automatically logout a user after his session is timed
> > out,
> > do you have suggestions on this.
> >
> > Thanks,
> > Abhishek.
> >
> >
> _______________________________________________________________________________
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