Hi, we have an ARS system built ourselves, where we have implemented Row Level Access by changing permission for field 1 and using dynamic groups. This makes it possible to only allow access for users to entries that they are allowed to see.
In our ITSM system, all Incidents for example can be accessed by all users. We have no possibility to use company restrictions. I wonder if anyone has been able to implement row level access in ITSM as described? If so, how did you solve it? Best regards, Lars, Vattenfall Sweden. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
