Vivek, Did you run the pre-upgrade check program on your target system before you did the upgrade? That might give you more details.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Vivek garg Sent: Sunday, January 24, 2016 11:14 PM To: arslist@ARSLIST.ORG Subject: Remedy 9 installation issues :: Failed to run DB upgrade utility Hi, While running Remedy9 installer, I got following severe error: ,SEVERE,com.bmc.install.product.arsuitekit.platforms.arsystemservers.arserver.ARServerPriorToServerJDatabaseUpgradeTask, LOG EVENT {Description=[arserver.installer.preupgrade.descriptionFailed to run Database Upgrade Utility]} We are trying to upgrade remedy 8.1.02 to 9 and in installer we gave option for DB to Upgrade there were no other errors while installation and in end it just shows that installation failed. Please let me know if anyone knows how to resolve this. Thanks, Vivek _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
