Thank you Jamie for your reply. On Tue, Feb 23, 2016 at 8:20 PM, Jamie <jamie.bo...@transamerica.com> wrote:
> If you are refering to the chargeback period process within Remedy ITSM, I > believe the chargeback uses the entries that have been added into the > FIN:Costs table from the different modules within Remedy ITSM. We used to > use the OOB charge back process and define the different chargeback periods > and close them out at the end of the month. About a year ago we reviewed > this process, and found that closing/creating new periods were not worth > out time, because we were already using a 3rd party reporting service to > gather the costs from the FIN:Costs table, so instead we just leave the > periods open and run a report against the FIN:Costs table to find entries > created within the specific period we are looking for. > > > https://docs.bmc.com/docs/display/public/itsm91/Configuring+charge-back+periods > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > "Where the Answers Are, and have been for 20 years" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
