Kevin had it! The difference in the field names is a " " 'Product Name' or 'ProductName'
I think I should wear my glasses! Thank you all! -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Kevin Shaffer Sent: Thursday, March 03, 2016 1:11 PM To: arslist@ARSLIST.ORG Subject: [EXTERNAL] Re: ARS 7.6.4 - Active Link Qualification If this is on the Change form I think you want the Product Name (2) field and not Product Name in your qualification Kevin Shaffer, Senior Partner Partner IT, Inc. (O) 888-380-8899 (C) 316-208-5341 (F) 708-887-1704 -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:arslist@ARSLIST.ORG] On Behalf Of Sanford, Claire Sent: Thursday, March 03, 2016 11:57 AM To: arslist@ARSLIST.ORG Subject: ARS 7.6.4 - Active Link Qualification Stupid Rookie Question Time. I have an active link that fires on Modify. The qualification is: ('Product Name' = $NULL$) AND ('Status' = "Completed") Or ('Status' = "Completed") AND ('Product Name' = $NULL$) Send an error message so that the product name will get filled in. The error comes up even after the product name has been filled in. It did not matter which way I set my qualification. I have done this kind of AL many times and never had this kind of problem... Any suggestions? ITSM 7.6.04 SP3 ARS 7.6.04 SP5 Oracle 11.2.0.3.0 - 64bit Production Win 2008 Server Claire Sanford Information Systems Division Memorial Hermann Healthcare System claire.sanf...@memorialhermann.org _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"
